Terms and Conditions


Basic information about seller:

Name: TURK company with limited liability for production, trade and services
Short name: Turk d.o.o.
Head office: Matije Gupca 2, 10295 Kupljenovo
Registered in the Registry of the Commercial Court in Zagreb at reg.
Business Bank and IBAN Account Number: HR1723600001101366582, Zagrebačka banka d.d., Zagreb
OIB: 15531932355
MBS: 080174025
Members of the Society: Nada Turk
Persons authorized to represent: Nada Turk
Phone number: +385 1 3393 650
E-mail address: info@ilks.eu

The consumer, in the capacity of the buyer, concludes a sales contract with the TURK company with limited liability for production, trade and services, Matije Gupca 2, 10295 Kupljenovo, (hereinafter Turk d.o.o.) as a seller.

Legal persons as customers are subject to the application of the Mandatory Relationship Act and the Electronic Commerce Act and are not subject to the Consumer Protection Act. These General Terms and Conditions apply to legal persons in the part relating to:

  • price and payment method, main
  • product features, process
  • concluding contracts,
  • information,
  • waiver of liability
  • the moment of contract conclusion.

The seller may, in his or her choice, enable a legal person to provide in every specific case the rights of a consumer who is a consumer. The user is the person who uses the website www.ilks.eu, as well as every customer and website visitor www.ilks.eu.

The conclusion of the purchase agreement through the website www.ilks.eu is regulated in accordance with the legal provisions, taking into account, in particular, the principles and provisions of the EU Directive. The conclusion of a contract through the website www.ilks.eu is the conclusion of a distance contract.

These General Terms of Business are also a pre-contractual notice and refer to the conclusion of a sales contract if the customer is a consumer, ie any natural person who concludes a legal transaction or operates in a market outside his trade, business, craft or professional activity, and if the contract is concluded between merchants and consumers within the framework of an organized sales or service system without the simultaneous physical presence of a trader and a consumer in a single place, whereby only one or more means of distance communication are used exclusively to conclude a contract and conclude contracts.

The means of distance communication are all the means that can be used for distance contracts, such as the Internet and electronic mail, without a simultaneous physical presence of a trader and a consumer.

The contract is concluded when the seller accepts the buyer's offer, and everything listed on www.ilks.eu is a call for bid. The seller can terminate the sales contract if the buyer does not pay the purchase price and is not required to make the delivery of the product until the purchase price has been received, unless the buyer has chosen the payment method. If the buyer for some reason does not take over the shipment and returns the same to the seller, the seller will not repeat other deliveries.

An integral part of these General Terms and Conditions is the General Terms and Conditions for the Protection of Personal Data. If the user fails to comply with the General Terms and Conditions and Data Protection Information, he / she must leave and not use the website www.ilks.eu.

When a user engages in certain activities on the www.ilks.eu website such as opening an account, using an online store, answering polls, commenting, posting content, participating in competitions or prize games, sending feedback, requesting information about services, responding to a job advertisement, Turk doo may ask the user to provide certain additional personal information. In this case, prior to providing additional personal information, we recommend that you be sure to review the Privacy Policy.

The content of the website www.ilks.eu is available in Croatian and English. The official language for the conclusion of the purchase contract is the Croatian language.


The customer learns about the main features of the product on the website www.ilks.eu.

Turk d.o.o. reserves the right to change information, including product prices and bidding on the site without prior notice. Next to the picture of the product is a description of the main features of the product and its price with VAT. Prices, terms of payment and action offer are valid only at the time of ordering and / or payment.


The purchase is done on Turk d.o.o., www.ilks.eu web pages by filling out the foreseen form. When filling out the form, the buyer is obliged to enter all the information that is required of him. Buying can be realized with the confirmation of the buyer that he has read and understood the General Terms and Conditions and that he has agreed to it and is aware that the order is a payment obligation.

Shopping is possible 24 hours a day, 7 days a week. Turk d.o.o. does not match the cost of using computer equipment and telecommunication services needed to access the service. The buyer will be notified by electronic mail of the order confirmation (receipt of the electronic message containing the buyer's offer) and the delivery of the package.

In case Turk d.o.o. for any reason, is unable to deliver any of the products ordered, with the buyer, by phone or e-mail, contact Turk d.o.o. for the purpose of arranging the replacement product delivery or eventual cancellation of the ordered product.

The purchase of products and / or services on behalf of and for the account of a minor or a person deprived of his or her business capacity (in whole or in part) can only be requested by their legal representatives. Purchases are made by ordering available products that the buyer chooses based on the photo and the basic description. Photos are illustrative in nature and do not always have to match the available products in all detail. Shopping is done in a few simple steps in the comfort of a home buyer, from anywhere in the world.

Product search is possible by different criteria. By entering a particular term in "Search", products that are associated with the term will appear. The customer can choose a particular product interested in it and read an available product description so that he or she can make a decision on whether the product is fit for his / her needs. Buyer's products are selected from Turk d.o.o. which is arranged according to product types.

The ordering of the product is done electronically. By clicking the "Add to cart" icon, the selected product is added to the cart. By placing the product in the cart the product is neither reserved, nor ordered nor purchased. The customer can continue adding products by clicking on "Continue shopping" or review the basket by clicking on the "Review basket" or completing the product selection process by clicking "Complete shopping". Once the customer completes the product selection process by clicking "Complete the purchase", he will redirect to the page where he chooses the payment method, the delivery method, the entry if he has a coupon or a gift certificate, adds additional notes if there is one, and indicates the appropriate box if he / she wants an R1 account. Buying can not continue without marking the "I agree with the General Business Terms" box, where by signing the buyer confirms that he has read and understood these General Terms and agrees with it and by marking the box "I am aware that the order includes the obligation to pay". on the "Change Basket Content" button, the customer can change the basket content. If the customer agrees with the purchase of the products that can be clicked on the icon in the shopping cart
"Pay". After the buyer clicks on the "Pay" icon, the seller will send the buyer's general email address to the buyer's email address together with the order confirmation and the number confirming that the buyer's order was received in the processing.

The seller will send the buyer a confirmation of the signed sales contract to his email address together with a confirmation that the package was sent.

If the buyer does not receive the ordered products he has paid within 20 business days (Saturday, Sunday and non-working days excluded) from the paid payment or 20 business days (Saturday, Sunday and non-working days excluded) from the conclusion of the contract with the agreed payment upon receipt , it is obliged to notify Turk doo or the same to the email address info@ilks.eu.

If the buyer has not received a confirmation of the purchase via email within 72 hours or can not access the service in the manner specified in the e-mail, he or she must contact the seller at the info@ilks.eu e-mail or by phone +385 1 3393 650 every working day at 7 - 15 o'clock.

In case Turk d.o.o. for any reason, is unable to deliver any of the products ordered, with the buyer, telephone or e-mail, contact Turk d.o.o. for the purpose of arranging the replacement product delivery or eventual cancellation of the ordered product.

In the event of a problem or ambiguity during the order, the buyer can contact Turk d.o.o. to the e-mail address info@ilks.eu or to the phone number of +385 1 3393 650 on business days from 7 am to 3 pm.


The buyer agrees to pay for the products ordered by one of the following payment methods:

Credit or debit card - payment directly via the internet, using the card payment service: Visa Electron, American Express, MasterCard, Maestro, Visa and Diners.


Customers from the territory of the Republic of Croatia have, with the option of paying with credit and debit cards, additional payment options:

Payment by delivery (upon receipt of the shipment) - allows the customer to pay the order amount to the deliveryer at the delivery address at the address. Payments are made exclusively in cash or the amount can not be paid by credit card.
Upon payment to the account - the payment order details are sent to the email address specified in the order form, including the account number to which the buyer should pay the order amount. The buyer can make payments using internet banking or by paying to the branch office, post office, FINI etc. After receiving the customer's payment, the ordered items are sent to the address indicated on the order.


The purchase contract is concluded upon receipt of the buyer's offer and the product will be shipped to the delivery service within 5 working days (Saturday, Sunday and non-working days excluded) upon receipt of the purchase price, except for payment of the product.

If the buyer chooses the payment method, the purchase contract is concluded upon receipt of the offer and the product will be shipped to the delivery service within 5 working days (Saturday, Sunday and non-working days excluded) after the purchase contract has been concluded.

The product will be delivered to the buyer on the territory of the Republic of Croatia within 8 working days (Saturday, Sunday and non-working days excluded) from delivering the product to the delivery service to the buyer at the address within the European Union within 15 working days (Saturday, Sunday and non-working days excluded ).

The account R1 is required by the customer to complete the order, the subsequent claims for the R1 account will not be considered.
If the payment is made by bank transfer (wire or internet banking), the buyer is obligated to use the payment information received by the seller by e-mail.

The contracted purchase price includes all taxes and duties and is expressed in Croatian kunas. With the price in Croatian kunas, the price in euros is indicated. Please note that the payment instrument in the Republic of Croatia is the kuna, and the buyer pays the currency conversion cost.


Order Turk d.o.o. delivered within the deadlines specified under "Product Price, Method of Payment and Shipping". Delivery of the product is done through General Logistics Systems Croatia d.o.o. for services, Varaždinska 116, Popovec, OIB 88360795357.

Turk d.o.o. before each product delivery check the correctness of the ordered product.


Shipping costs are fully paid by the customer, unless otherwise stated on the website www.ilks.eu. Turk d.o.o. Delivery is done within the Republic of Croatia and the European Union.

Customers are required to take over and view the consignment in front of the delivery agent, all to avoid subsequent complaints about the possibility of damage to the shipment when delivered.

If Turk d.o.o. is unable to deliver the ordered product, it will inform the customer about it. The buyer may terminate the order or wait until the product is re-available. If Turk d.o.o. unable to deliver the product within the agreed period informs the buyer who is obliged to leave a reasonable reasonable time for the fulfillment of the purchase contract.

If the buyer does not take over the product or refuses the downloaded product for no valid reason, Turk d.o.o. reserves the right to claim compensation for the costs of manipulation, transportation and other possible costs.


Users or buyers are obligated before the start of the web site www.ilks.eu (hereinafter: web site) owned by Turk d.o.o. get acquainted with the General Terms and Conditions of the Web Site. If you have any additional questions or ambiguities regarding the General Terms and Conditions, you can contact us at info@ilks.eu.

By accessing the Website or using any part of its content, the User accepts the General Terms and Conditions of the Website www.ilks.eu, as well as all other terms and conditions of use of the web site concerned and the services provided through it. Users agree that they will not use the Website in a manner that damages the authors or third parties and accepts any risks of using the Website and the Services. If the user does not agree with the above, he / she is obliged to stop using the website and the services provided through it

The content of the website is protected by copyright. Changing, borrowing, selling or distributing content is only possible with the prior written permission of Turk d.o.o.

Turk d.o.o. makes it possible to use the site in the best possible way. This includes: server server monitoring, capacity expansion by number of users, customer support, and eliminating any errors and problems in system operation. Turk d.o.o. does not assume responsibility for any problems in the work of the site and the service. Turk d.o.o. can not guarantee that the use of the website will not be interrupted or error-free.
The user agrees that access to the website may sometimes be interrupted or temporarily unavailable. Users use the website at their own risk.

Turk d.o.o. in no way is responsible for any damage that the user may suffer by using the website www.ilks.eu. Authors and other natural or legal persons involved in the creation, production and distribution of the www.ilks.eu web site are not responsible for any damages resulting from the use or inability to use them.

Turk d.o.o. reserves the right to disable access to web site www.ilks.eu to users in the event of an assessment that the same is used in an inappropriate manner. Turk d.o.o. reserves the right to refuse access to the website www.ilks.eu to anyone, based on their own estimates. The User undertakes to use the Website www.ilks.eu in a manner that does not endanger resources and services in its entirety. Inappropriate use of the website www.ilks.eu is prohibited and results in the termination of access to the same.

The user is obliged to keep secret account information and is fully responsible for any damage caused by unauthorized use of his or her account.

Turk d.o.o. reserves the right at any time to modify or amend the General Terms and Conditions. The changes will take effect on the day of publication at www.ilks.eu. The continued access to the Website or the use of any part of its content will be deemed to be in accordance with the amended or amended General Terms and Conditions. Turk d.o.o. advises to periodically check the General Terms of Business to learn about any changes.

Turk d.o.o. reserves the right, at any time and without prior notice, to modify, supplement, or terminate any part of its business, including any web site or any part thereof, services, sub-sites or services provided through them. Subject law includes, but is not limited to, changing the availability time of the content, the availability of new data, the transfer method, as well as the right to access or use the web site.

It is the duty of the user to use the website in accordance with the positive regulations and the general moral and ethical principles. Turk d.o.o. is entitled at all times to control the content of the website to ensure compliance with the General Business Terms and Positive Regulations. Amendments to the General Terms and Conditions apply immediately upon publication on the website www.ilks.eu.


Turk d.o.o. (hereinafter: the seller) is responsible for the material defects of the product up to the moment of the customer's risk transfer (instant handing over the goods to the buyer or to a third party designated by the buyer and not a carrier), regardless of whether the material disadvantage was known to him. Also, it also corresponds to those material defects that arise after the customer's risk passes if they are the consequence of the cause that existed before. It is assumed that the deficiency that occurred within six months of the customer risk transfer existed at the time of the risk transfer unless the seller proves to the contrary or contrary to the nature of the thing or the nature of the deficiency.

There is a disadvantage:

if the thing does not have the necessary properties for its regular use or for traffic,
if the thing does not have the necessary special features for which the buyer is acquired, which was known to the seller or had to be known to him,
if the matter does not have the properties and the features expressly or tacitly contracted or prescribed,
when the seller has delivered a thing that is not the same as the sample or the model, unless the sample or model is shown for informational purposes only,
if the thing does not have properties that otherwise exist in other things of the same kind and which the customer could justify
Expect the nature of things, especially taking into account the public statements of vendors, manufacturers, and their representatives about the properties of things (advertisements, labeling stuff, etc.).
The consumer is obliged to notify the seller of any visible defects within two months of the day when he or she has discovered the defect and no later than two years from the transfer of the risk to the consumer.

When, after receipt of the goods, the buyer shows that the matter has a disadvantage that could not be revealed by a normal inspection when the goods were taken over, the buyer is obliged to notify the seller within two months of this loss, under the threat of a loss of right, from the day when the disadvantage discovered.

The seller fails to respond to the defects that appear after two years have elapsed since the item was handed over. The buyer who has promptly informed the seller of the lack of gas after the expiration of two years, counting from the date of dispatch of the notice to the seller, unless the seller's fraud has prevented the buyer from realizing them.

If a material defect is found, the seller may have one of the following obligations, all in accordance with the rules of the Mandatory Obligations Act:

  • removing the lack,
  • handing over another product without any downtime,
  • reduction prices,
  • breach of contract.

Rights based on material misstatement on matters are regulated by the Mandatory Relationship Act.

When a buyer is a legal person, the rules on the material defect prescribed in the Mandatory Obligations Act, especially in the part where the material disadvantage of a legal person is regulated differently from those specified in the General Business Conditions, is then governed by the Mandatory Relationship Act.


The consumer may terminate the contract unilaterally within 14 days without giving reasons.

The 14-day period shall begin to run from the date on which the consumer or a third party designated by the consumer, other than the carrier, the product is in possession of it.

If a consumer orders one or more items of products to be delivered separately, ie if the goods are delivered in more than one item or more, the 14-day period begins to run from the date on which the consumer or third party is designated by the consumer, which is not a carrier, has given up the last piece or last consignment of the product.

If a regular supply of goods is contracted for a certain period, the 14-day period begins to run on the day when the consumer or third party designated by the consumer and not a carrier carries out the first piece or first consignment of the product.

If the consumer is not informed of the right to terminate the contract, the consumer's right to unilateral termination of the contract shall expire 12 months after the expiration of 14 days.

If the seller has provided the consumer with a notice of termination right within 12 months, the right to unilateral termination of the contract shall expire after the expiration of 14 days after the consumer has received such notice.

In order for a consumer to exercise the right to unilaterally terminate the contract, he must notify the seller of his decision to unilaterally terminate the contract before the expiry of the 14-day deadline and by an unambiguous statement sent by post to Turk d.o.o. Matije Gupca 2, 10295 Buyer or by e-mail at info@ilks.eu, with your name, surname, address, phone number, fax or e-mail address, and the consumer may also use the enclosed example form for one-sided termination of contract.

A copy of the one-sided termination agreement form can be electronically completed by clicking on the online form for a one-sided contract termination or downloaded in the .pdf version.

Confirmation of the receipt of a declaration of unilateral termination of the contract shall be submitted by the seller to the consumer without delay, by electronic mail. In the case of termination of the contract, each party shall return to the other party what it has received under the contract. Unless the seller has offered the goods that the consumer returns to take over, the seller must make a refund only after the goods have been returned, ie after the consumer has provided evidence that the goods have been returned to the seller if the seller was notified of it before the receipt goods.

The Seller is not obliged to make a refund of the additional costs resulting from the consumer's express choice of the type of transport which is different from the cheapest type of standard carriage offered by the seller. Seller must make a refund payable using the same payment method used by the consumer when paying, unless the consumer expressly agrees to another payment method and assuming that the consumer is not required to pay any additional costs for such refund.

Unless the seller has offered the goods that the consumer returns to take over, the consumer must make a refund of the goods without delay and no later than 14 days after he has informed the seller of his decision to terminate the contract.
It is considered that the consumer has fulfilled his obligation to return the goods on time if they send the goods before the expiry of the deadline or to the seller or the person authorized by the seller to receive the goods.

All direct costs of product return are borne by the consumer. The consumer is responsible for any impairment of the goods resulting from the handling of the goods other than that which was necessary to determine the nature, characteristics and functionality of the product.

In order for the consumer to determine the nature, characteristics and functionality of the goods, he or she can handle the goods and view the goods only in the way that is customary when purchasing goods on the seller's premises. The item that the buyer intends to return within 14 days should not be used, carried, monitored, ironed, shortened and / or repaired, removed a sewn label and / or logo or take any other action to diminish the value of the goods.

In the period in which the consumer realizes the right to return the goods must be kept with due care and must behave as a particularly careful and conscientious person. In the case of impairment of the product resulting from the handling of the product, the seller shall be charged from the amount of the purchase price received in the ratio of the impairment of the goods to their own estimation, taking into account the objective criteria of each particular case.

In order to facilitate the drafting of the written termination of the contract to the consumer, there is an informative form for the unilateral termination of the contract, which can be fulfilled and sent to the address of the seller Turk doo, Matije Gupca 2, 10295 Buyer or by e-mail to the e-mail address info@ilks.eu . Termination of the contract may be filled by the consumer and by clicking on the link above.

The right to terminate a sales contract is not permitted in the following cases when:

the object of the contract of goods made by the consumer specification or clearly defined to the consumer, the subject of the contract sealed
goods which, for health or hygienic reasons, are not suitable for repatriation, if it was cleared after delivery,
the subject of the contract of commodity which, because of its nature after being supplied inseparably mixed with other things, the consumer specifically required
a visit for a merchant to perform emergency repairs or maintenance operations, provided that, during such a visit, in addition to the services that the consumer has explicitly requested, the trader provides some other services or supplies and other goods other than those necessary for performing emergency repairs or maintenance, the consumer is entitled to one-sided termination of the contract in respect of these additional services or goods.
When a buyer is a legal person, the section of these General Terms and Conditions of Business, entitled "Right to Unilateral Termination of Contract" shall not apply to it. Legal Obligations Act and Electronic Commerce Act apply to legal persons. Click here for an online termination contract form


All objections under Article 10 of the Consumer Protection Act can be sent by mail to Turk d.o.o., Matije Gupca 2, 10295 Buyer, email to info@ilks.eu or personally in the sales premises of Turk d.o.o. Matije Gupca 2, 10295 Purchased.

How would the Turk d.o.o. responded to a written complaint that was not sent by electronic mail, consumers are asked to provide accurate information about their name and surname and the address to which they will be sent an answer. Response to consumer complaint Turk d.o.o. must be legally issued in writing at the latest within 15 days of receipt of the complaint.

In the event of a dispute between Turk d.o.o. and the consumer will resolve the dispute peacefully, and if not possible, the Municipal Civil Court in Zagreb will be competent with the application of Croatian law. Settlement of disputes is possible before the Court of Honor of HGK or other mediation centers.

Consumer disputes can be resolved through the ODR platform of the European Commission.

If the customer accepts the General Terms and Conditions, he accepts all other terms and conditions stated on the website www.ilks.eu as well as all the other terms of this website. If the consumer does not agree with any part of the pre-war notice or the General Terms and Conditions, he or she may not be using the website www.ilks.eu and shall not enter into a sales contract.

Turk d.o.o. reserves the right to modify these General Terms and Conditions without prior notice. The general operating conditions are in accordance with the laws of the Republic of Croatia.

If the customer is a legal person, the consumer protection rules prescribed by the Consumer Protection Act do not apply to him. The rules on a written consumer complaint do not apply to legal entities to which the Mandatory Relationship Act and the Electronic Commerce Act apply.


Use CorvusPay - an advanced payment card payment system online for payment on our web store.

CorvusPay ensures the complete secrecy of your credit card information from the moment you enter them into the CorvusPay payment form. Payments are transmitted by encrypted from your web browser to the bank that issued your card. Our store never comes into contact with the full details of your payment card. Also, data is not available even to employees of the CorvusPay system. Insulated core manages and manages sensitive data independently, keeping them completely safe.

The payment access form is secured with the highest reliability SSL transport code. All stored data are additionally encrypted, using a cryptographic device certified to the FIPS 140-2 Level 3 standard. CorvusPay meets all online payment security requirements prescribed by leading card brands, or operates in accordance with the PCI DSS Level 1 - the highest security standard for payment card industry. When paying for cards included in the 3-D Secure program, your bank with the validity of the card also verifies your identity with tokens or passwords.

Corvus Info collects all collected information as bank secrecy and treats them accordingly. Information is used solely for the purposes for which they are intended. Your sensitive data is completely secure and their privacy is guaranteed by state-of-the-art security mechanisms. Only the data necessary for the performance of the job will be collected in accordance with the prescribed on-line payment procedures.

The security controls and operational procedures applied to our infrastructure ensure the current reliability of the CorvusPay system. In addition to maintaining strict access control, regular security tracking, and deep-seated network vulnerability checks, as well as through the implementation of information security regulations, maintains and improves the security of your system by protecting your card.


Turk d.o.o. as the processing manager, collects personal information for the purpose of making and fulfilling the purchase contract, delivery of the documents relating to the sale, technical support and payment authorization through credit and debit cards for which the legal basis is laid down in Article 6, paragraph 1, item b) of the General Regulation data protection or processing is necessary for the performance of a contract in which the respondent is a party or in order to undertake the actions at the request of the respondent prior to the conclusion of the contract and further processes the personal data for the purpose of records of realized customer orders, unique user identification, business analysis as defined in Article 6, paragraph 1, item f) of the General Data Protection Act, because processing is necessary for the legitimate interests of business improvement and adaptation of production of market needs recognition and in special cases if you have given us a valid access then your contact information can also be used for direct needs Marketing Authorization for which the legal basis referred to in Article 6 (1) (a) has been granted by the respondent to the processing of his or her personal data for one or more specific purposes

By entering into force of this privacy statement, it is possible that the current users will receive from us a mail that will require you to confirm your consent to receive notification of us by mail, phone, sms or e-mail message because we can not confirm or from the archive to find the exact way you gave us your address so we ask that if you want us to continue to receive marketing from you then you will need to know clearly and unambiguously that we will also give you the benefit because otherwise we will not be able to further you about the same inform.

If you have any questions about personal data protection, you can contact Turk d.o.o directly.
to address, Matije Gupca 2, 10295 Buyer or at the address of our privacy officer by mail: karlo@ilks.eu

The user as a respondent is responsible and obliged to review and study www.ilks.eu before each personal data is provided.


On the website www.ilks.eu Turk d.o.o. collects the following personal information of the respondent:

  • name and surname, password,
  • telephone number,
  • address,
  • email address,
  • the address of the product,
  • sending invoices, zip code,
  • city, sex,
  • date of birth,
  • company and OIB only for companies.

Insight into the personal information of users may have, in the exercise of their scope of work in relation to the sales contracts concluded by the buyers with Turk d.o.o. the following persons: legal entities participating in the execution of a sales contract such as delivery services, bookkeeping services, IT support, etc., with which we carefully determine the scope and scope of the protection of personal data through contractual relations.

Turk d.o.o. these data may be provided to third parties for the purposes of performance of the contract, protection of the interests of the user and Turk d.o.o. and the prevention of possible misuse, the need for a better understanding and understanding of the individual needs and demands of the users as well as the development of the best possible quality of all services Turk d.o.o. which as a result have increased user satisfaction. for which the legal basis is the legitimate interest of the processing manager described in Article 6 (1) (f) of the General Data Protection Act.


Turk d.o.o. (including reasonable administrative, technical and physical protection to prevent unauthorized use, access, disclosure, copying, or modification of personal data), which can be accessed only by authorized persons Turk d.o.o.

Turk d.o.o. does not record or store transaction data of users required to pay through the card. Turk d.o.o. will keep personal information as much as is necessary for the purposes provided for by specific legal regulations (eg we keep data on financial transactions under the Accounting Act for 11 years). Or it will revoke the right to use when the wish of the respondent does not interfere with the legal regulations.

The Head of the Personal Data Collection has undertaken technical, personnel and organizational measures to protect the personal data needed to protect personal data against accidental loss or destruction and from unauthorized access, unauthorized changes, unauthorized disclosure and any other misuse and has established the obligation of persons who are employed in processing data on signing a confidentiality statement.


In accordance with the applicable privacy policy, you have the following rights:

Right to information about your personal information we have stored
The right to request correction, deletion or limitation of processing of your personal data
The right to objection to the processing of data for reasons of our own legitimate interest, public interest, or profiling, unless we can prove that there are convincing, justified reasons beyond your interests, rights and freedoms, or that such processing is carried out for the purpose of certification, application or defense of legal requirements
Right to data transfer
Right to file a complaint with the Personal Data Protection Agency.
You may at any time with a future effect revoke your privacy regarding the collection, processing and use of your personal information. For further information, see the chapters above that describe data processing based on your privacy.
For each of these rights, you can contact our data protection officer at: karlo@ilks.eu

Your response will be received no later than 30 days after the filing date.


Turk d.o.o. Exceptionally keeps up to the protection of personal data and has taken various precautions to protect the personal data of users. The user can access the personal information on the website www.ilks.eu using a password and an e-mail address.



This Data Protection Information applies only to the use and use of data provided by Turk d.o.o. is collected by the respondents.

Other websites accessible through the website www.ilks.eu have their own privacy statements and privacy policies. If you visit one or more other web sites, Turk d.o.o. recommends that users review the privacy statement of this site because Turk d.o.o. is not responsible for the ways and conditions of work on other web sites.


According to the European Union law, Turk d.o.o. informs users that the website www.ilks.eu uses cookies to ensure the highest quality of service.

Cookie browsers enable Turk d.o.o. to ensure the functionality of all Internet portal functions, to tailor certain content to a specific user, and to constantly analyze the visitor's analysis of the Internet portal.

As cookies are stored, the user can adjust their settings in the browser settings. In order to improve web portal browsing experience, Turk d.o.o. must save a small amount of information (cookies) to the computer user. Over 90% of all websites use this practice, but according to EU regulations since March 25, 2011. Turk d.o.o. is obliged to request user consent before saving the cookie.

By using the website www.ilks.eu the user agrees to the use of cookies. By blocking the cookie, the user can still browse the web site, but some of its features may be unavailable.


The cookie information has been saved to the computer user by the web site that he visited. Cookies usually save user settings, settings for a website, such as a preferred language or address. Later, when the user reopens the same web site, the internet browser sends back the cookies that belong to that page.

Saidly provided by Turk d.o.o. to display information tailored to the needs of each individual user. Cookies can store a wide range of information including personal information (such as a username or email address). However, this information can only be saved if the user specified allows - the websites can not gain access to information that the user did not give permission and can not access other files on the user's computer.

Default activity for saving and sending cookies to users is not visible. However, the user can change his Internet browser settings so that he or she can choose whether to accept or reject cookie requests to delete cookies automatically when closing the internet browser and the like.

In addition to personal data, Turk d.o.o. may request other information that can not be identified by the user and is not considered personal data (for example, information on how to use the site, computer, Internet server, preferences, hobbies, interests, activities) and which Turk d.o.o. enable better, more accurate and personalized user data selection, site promotion and additionally directing and customizing its content to users. Based on these data Turk d.o.o. Learn about the most popular content among which users.


Turk d.o.o. may modify this Privacy Information at any time by publishing the revised text on the website www.ilks.eu. Amendments to the General Conditions for the Protection of Personal Data will come into effect immediately upon publication on the website www.ilks.eu and therefore it is recommended that users inform about the valid privacy policy when visiting the site.